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Privacy Policy

GDPR Privacy Policy

This privacy policy pertains to those accessing this website, which collects some Personal Data from it's users.

General Data Protection Regulation (GDPR):

The legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information.

Personal data that we process shall not be kept for longer than is necessary. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights:

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.

  • The right of rectification.

  • The right to object.

  • The right of restriction.

  • The right to data portability

  • The right to withdraw consent

Contact Form

When you contact us via our website contact form, we will collect your name, email address and telephone. By using the Contact Form you consent to us using this information for correspondence purposes, notably to discuss your interest in therapeutic treatment and, if appropriate, to book an appointment. To have your email deleted from our records, please contact us by email.

Testimonials

Subject to your prior consent, we may publish information you provide about treatment you received from us as a Testimonial on our website. Such information may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such information by others. To have your testimonial deleted from our website please contact us by email.

Cookies

Like any other website, our website uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

You can choose to disable cookies through your individual browser options. More information on how to do this can be found by visiting the following links :

Note that if you block cookies, some features of our website may not be available to you.

Links to other sites

Our website may contain links to other sites (social media sites and others). This Privacy Policy does not apply to other websites. You should consult the respective Privacy Policies of these other sites for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Log Files

Our website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this. It forms a standard part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Children’s Information

We do not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. If you provide details of your child in the submission form, this information will be used when we contact you solely to discuss your interest in therapeutic support for your child. 

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information shared and/or collected online. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy. We may update this Privacy Policy from time to time, and we invite you to check this page periodically to ensure you are happy with any changes to it.

Additional Details:

This policy was last last update: 08/05/2026

The Data Controller is Katie Leitzell – ICO registration number: ZB083442

If you have any additional questions please contact Katie by email: katieleitzell@outlook.com

Complaints by data subjects

You have a right to complain to my organisation directly if you believe that we have used your personal information in a way that doesn't comply with the law, by contacting me in writing by emailing me at katieleitzell@outlook.com.

 

Your complaint will be acknowledged and you will be advised of the outcome without undue delay and within 30 days of receipt of your complaint. In this time we will take appropriate steps, such as making enquiries into the subject matter of the complaint and keeping you informed about progress.

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Southfield Road, Bude, Cornwall UK

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